How to add a Delegate Mailbox in Outlook for Mac

If you have a mailbox or a shared mailbox that has been shared with you it may not automatically appear in your Microsoft Outlook for Mac. If this is the case for you then simply follow the instructions in our blog here.

Remember that you can only do this if the mailbox has specifically been shared with you. Any issues check with your Office 365 admins.

Prerequisites The mailbox you are connecting to must be shared with you either by the user or an Administrator. If the mailbox or mailbox folder item has not been shared with you this process will not work.

Open Microsoft Outlook Click Outlook and on the menu bar click Tools and then click Accounts.

On the Accounts page click Delegation and Sharing.

Click the Shared With Me tab and then click the + symbol.

Type the users name or email address.

The items will now appear in the sidebar of Microsoft Outlook.