iLogix Computer Solutions Privacy and Terms Policy

 

Data and Sharing:

​When contact is made with iLogix Computer Solutions through a website contact form the contacting party presents their name, email address and phone number. In addition to the contact information the contacting party can write a message. iLogix Computer Solutions do not share these details with anyone*. Every transaction of business and information is private between iLogix Computer Solutions and the contacting party or customer with one exception only. If we are working on a device and we come across evidence of illegal activities we will share this with the authorities to safeguard lives and the community. 

 

If the contacting party purchases a repair service from iLogix Computer Solutions a record is kept of the customers contact details, the serial number and other describing details of the device, details of the fault, resolution and charges. iLogix Computer Solutions use this for record keeping purposes only.

Store Policy:

 

When a purchase is made through the iLogix Computer Solutions store details entered at the checkout are used for shipping, inventory, stock keeping and good record keeping purposes. This would be used to assist the customer only. 

 

iLogix Computer Solutions will not be held accountable for any damage caused by any item purchased through the store to either persons or property. The resources for sale are superb products however skill and safety precautions are required to use them. If any buyers are in doubt iLogix Computer Solutions recommend that a repair service is purchased in place of tools and parts.

 

Delivery is not the essence of the order. iLogix Computer Solutions only sell UK stock therefore delivery is fast but no guarantees are given except strictly by pre arrangement and agreement.

Payments:

iLogix Computer Solutions do not accept credit card except through WixPay and PayPal therefore iLogix Computer Solutions do not store credit card information.

Details of Bank transfers are stored on banking computer systems only.

iLogix Computer Solutions keep a record of payments, logging the amount next to the device, customer and fault description. This is purely for the purpose of good record keeping.

Contact:

iLogix Computer Solutions do not spam. Any contact will be purely in line with products, services and enquiries. 

Conclusion:

In conclusion iLogix Computer Solutions are only interested in giving the customer a good experience. Every piece of information that iLogix Computer Solutions record is in the interest of achieving this goal only. 

Please ask if you are unsure or would like clarification.

 

* except in the case of any perceived wrong doing.